MX Record Test alert message being triggered for some customers
Posted by Andrew Serody on 14 May 2020 03:37 PM
5/15/20 - [Resolved]
We are aware some customers may be receiving a MX Record Test alert message. Reflexion Engineering is performing infrastructure performance improvements with our MX pool and it may be triggering a false alarm alert for those who have "enabled" this feature in their RTC Console. This is a temporary situation and we are working to clear what is initiating the false alert.
Please be aware that mail-flow is not be impacted as a result of these messages. As always, if you feel you are experiencing a mail flow issue please raise a ticket with support.