News
RESOLVED Reflexion Live Chat Unavailable
Posted by Andrew Serody on 01 December 2020 03:02 PM

 RESOLVED 12/16 10:00 am EDT

Thank you for your patience

Reflexion support

Previous Update:12/2/20 - 9:30am ET

We have temporarily disabled and removed the Live Chat functionality on the Reflexion portal site at this time to prevent any confusion of it displaying online but it not being available.

During this time if you need to open a Support case, please log in to the portal or call our Support # at (781) 569-6666, Option 2.  

We apologize for any inconvenience.

- Reflexion Support

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12/1/20 - 3:00pm ET

We are aware that our "Live Chat" service is not connecting to our Support Teams even though it may be displaying online and available.

Our Engineering teams are currently investigating and working to resolve the issue.  During this time if you need to open a Support case, please log in

to the portal or call into our Support # at (781) 569-6666, Option 2.  

We will provide an update once the "Live Chat" issue is resolved.

- Reflexion Support


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