Some customers report mail delivery failures as a result of a small range of Reflexion IP's blacklisted
Posted by Andrew Serody on 28 July 2020 04:12 PM
Please be advised that some select emails for customers may have been blocked for a period of time between 1:15PM – 3:15pm ET due to a range of IP addresses becoming blacklisted.
For the customers that sent outbound email that failed to deliver, they will have received a hard bounce failure and will need to resend the message.
Reflexion Engineering has resolved the issue and mail is flowing normally again. Please be aware that some hosting providers in the short term may defer some messages.
We thank you for your patience while service was fully restored.