Reflexion Maintenance Infrastructure Upgrade
Posted by Ron Bender on 11 August 2016 05:28 PM


We wanted to bring to your attention that our Data Center Operations Team will be performing a maintenance upgrade to our Reflexion infrastructure starting at 10:00 PM Eastern Time Friday, August 12, 2016.  During this upgrade users may experience some delays to email delivery.  We don’t expect the maintenance window or any email delays to exceed beyond 2 hours. 


Sophos Support

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Release Notification - RTC 7.90.0
Posted by Jamie Fernandes on 22 March 2016 11:45 AM

Reflexion Partners:

On Friday, March 25th at 11:30 PM EST, we will release Reflexion Total Control, v7.90.0.

The primary features included in this version are:

  1. LDAP 2.0 integration (Early Access) - This new, agent-based LDAP integration introduces a significantly higher level of functionality, flexibility and reliability in the synchronization of users.  While not generally available yet, customers can register for a preview
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Maintenance Notification - 2/12/16, 11 PM EST - 1 AM EST
Posted by Jamie Fernandes on 12 February 2016 02:52 PM


The Reflexion Operations Team will be performing routine maintenance on the RADAR servers tonight, 2/12/16 starting 11 PM EST.  This maintenance will begin at 11 EST and last approximately 2 hours.  

SOME RADAR customers may experience brief intermittent outages of that service as the maintenance progresses.  

Additionally, Reflexion's user interface will not be updated during this timeframe; all updates will be posted upon completion of
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New IP Space being used (10/29/2015)
Posted by Robert Mitchell on 29 October 2015 01:48 PM

We first communicated this change in December of 2014 via email, then sent out reminder emails on June 8 and September 11 of this year, as well as posting it as a news item in our ticketing system. We can get you sorted out now, though.

As for the new settings, customer firewalls and Exchange access control (Receive connector) should reflect the following:

Subnets for SMTP

• (
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IMPORTANT: New Reflexion IP Subnet
Posted by Robert Mitchell on 08 June 2015 10:06 AM

As a follow-up to our communication regarding the addition of a new subnet on December 20, 2014, we are ready to begin leveraging our new /22 subnet. We will be adding into production customer delivery mail flow and LDAP queries on June 30, 2015.

Obtaining our own IP space gives us much better geographic portability and an ability to cycle a much greater number of IP addresses in order to avoid blacklisting. These are very significant benefits for all
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Apparently this morning, MX Logic made a change that is causing this issue. They are having major issues with this today; this filter is ahead of their whitelist, so there is no relief for us. We've tried different sending IP addresses, but it looks they allow about 100 emails per day per IP address before the block is placed..

They did provide us with steps the recipient can take on their end to disable the filter:

1. Log on to the Control Console

2. Select Email
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