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RESOLVED Advisory: Some customers may be experiencing delays in delivery of Inbound and outbound emails
Posted by Carolyn Peters on 10 November 2020 10:24 AM | |
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RESOLVED 11/10 11:45am EDT Thank you for your patience Reflexion support
Previous 11/10 11:00am EDT We have also found Read more » | |
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Resolved: Advisory - Some Customers may experience deferred delivery for Reflexion outbound emails
Posted by Carolyn Peters on 09 November 2020 10:06 AM | |
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11/9 12:30pm EDT Update: RESOLVED Our engineers have resolved the issue and any impacted queued mail is being delivered now but with some delay, until the queues are drained. Reflexion Support Previous 11/9 9:15 AM EDT Advisory: Some Customers may experience deferred delivery for some Reflexion outbound emails. Reflexion engineering have identified and are actively Read more » | |
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Reflexion - RESOLVED Advisory- Some customers may have experienced intermittent outbound deferrals on Reflexion for a brief period of time
Posted by Carolyn Peters on 15 October 2020 09:19 AM | |
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10/15 RESOLVED Reflexion Advisory We are aware that some customers may have experienced intermittent outbound deferrals on Reflexion for a brief period of time. This has been resolved by Reflexion engineering. The IP address was rerouted to another IP address for the delivery of the outbound email. Thank you for your patience. Reflexion Support Read more » | |
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RESOLVED Reflexion Advisory- Some customers seeing "N/A" in the Outbound Reports section for SMTP Results for small # of emails
Posted by Carolyn Peters on 14 October 2020 03:22 PM | |
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Update RESOLVED 5:50pm EDT Please note that any SMTP results that previously had N/A in the outbound reports section will not be cleared. All new SMTP results will no longer show N/A as this is now resolved. Thank you for your patience. Reflexion Support Previous Reflexion Advisory 10/14 Some customers have reported seeing "N/A" in the Outbound Reports section for SMTP Read more » | |
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[Resolved] Delay in Inbound Email Delivery
Posted by Carolyn Peters on 08 October 2020 01:03 PM | |
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10/8 (Resolved 1:15 pm EST ) Reflexion Support
Previous 10/8 : 11:30 AM EST We are aware that some customers may be experiencing a delay in inbound email delivery. Our Engineering teams have identified the issue and are actively working to have it resolved as soon as possible. Any affected mail that has queued during this time will be delivered but with Read more » | |