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RESOLVED Advisory: Reflexion-Some AVG customers may be experiencing issues with inbound delivery of email
Posted by Carolyn Peters on 03 May 2021 08:21 AM | |
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Update: 5/3 8:15 am RESOLVED All email delivery queues have been drained. Inbound email is now working as expected. Reflexion Previous We are aware that some AVG customers may be experiencing issues with inbound delivery of email. Our Engineering teams have identified the issue and are actively working to have it resolved as soon as Read more » | |
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RESOLVED Reflexion: Some Customers may experience non delivery of their outbound email
Posted by Carolyn Peters on 20 April 2021 03:12 PM | |
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RESOLVED 4/20 4:00 pm EDT Reflexion Support Previous Update: 04/20 3:30 pm EDT All outbound delivery of emails have been restored. Currently, Some outbound encrypted emails may have delays for the next 30 minutes. Previous 04/20 2:45 AM EDT We are aware that some customers may be experiencing non-delivery of their outbound email. Our Engineering teams have identified the issue and are actively working to have it resolved as soon as possible. Reflexion Read more » | |
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(RESOLVED) Zix access to reflexion encryption portal Unavailable
Posted by Carolyn Peters on 26 January 2021 03:19 PM | |
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RESOLVED
Previous Posting:
Due to unplanned maintenance, today by our service provider, Zix access to the Reflexion Encryption portal is currently not available.
We apologize for the inconvenience this will cause and we are working with Zix to ensure that they return access to this service as soon as possible.
We will update this page with more information as we receive it.
Thank You
Reflexion
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The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Friday Jan 29, 2021.
Posted by Carolyn Peters on 22 January 2021 04:22 PM | |
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The Reflexion ticketing portal will be unavailable due to maintenance on Friday January 29, 2021 between 2:00am – 5:00am Eastern Time During this time, you will still be able to use the Sophos Support Portal or by calling our Support # at (781) 569-6666, Option 2. We apologize for the inconvenience. Thank you - Reflexion Support Read more » | |
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[RESOLVED] The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Tuesday Dec 29, 2020.
Posted by Carolyn Peters on 28 December 2020 11:16 AM | |
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RESOLVED The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Tuesday Dec 29, 2020. During this time, the Reflexion KBA's and Support Portal will still be available using the links below or by calling our Support # at (781) 569-6666, Option 2 Reflexion KBA's Support Portal We apologize for the inconvenience. Thank you - ReflexionRead more » | |