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(RESOLVED) Zix access to reflexion encryption portal Unavailable
Posted by Carolyn Peters on 26 January 2021 03:19 PM | |
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RESOLVED
Previous Posting:
Due to unplanned maintenance, today by our service provider, Zix access to the Reflexion Encryption portal is currently not available.
We apologize for the inconvenience this will cause and we are working with Zix to ensure that they return access to this service as soon as possible.
We will update this page with more information as we receive it.
Thank You
Reflexion
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The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Friday Jan 29, 2021.
Posted by Carolyn Peters on 22 January 2021 04:22 PM | |
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The Reflexion ticketing portal will be unavailable due to maintenance on Friday January 29, 2021 between 2:00am – 5:00am Eastern Time During this time, you will still be able to use the Sophos Support Portal or by calling our Support # at (781) 569-6666, Option 2. We apologize for the inconvenience. Thank you - Reflexion Support Read more » | |
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[RESOLVED] The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Tuesday Dec 29, 2020.
Posted by Carolyn Peters on 28 December 2020 11:16 AM | |
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RESOLVED The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Tuesday Dec 29, 2020. During this time, the Reflexion KBA's and Support Portal will still be available using the links below or by calling our Support # at (781) 569-6666, Option 2 Reflexion KBA's Support Portal We apologize for the inconvenience. Thank you - ReflexionRead more » | |
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RESOLVED Reflexion Advisory - Some Reflexion customers that were established prior to October 2017 may be experiencing rejection in the delivery of some of their outbound email.
Posted by Carolyn Peters on 18 December 2020 02:04 PM | |
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RESOLVED 12/18 3:45pm EDT Thank you for your patience Reflexion support Previous 12/18 12:00 pm EDT Advisory: Some Reflexion customers that were established prior to October 2017 may be experiencing rejection in the delivery of some of their outbound email. Reflexion engineering and support are actively fixing customers that have reported this circumstance. Will provide an update once engineering has completed their actions in permanently addressing this issue. Reflexion Read more » | |
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RESOLVED Reflexion Live Chat Unavailable
Posted by Andrew Serody on 01 December 2020 03:02 PM | |
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RESOLVED 12/16 10:00 am EDT Thank you for your patience Reflexion support Previous Update:12/2/20 - 9:30am ET We have temporarily disabled and removed the Live Chat functionality on the Reflexion portal site at this time to prevent any confusion of it displaying online but it not being available. During this time if you need to open a Support case, please log in to the portal or call our Support # at (781) 569-6666, Option 2. We apologize for any inconvenience. - Read more » | |