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Reflexion Scheduled Maintenance Saturday, June 26th, 2021 10:00pm EST – June 27th, 2021 1:00am EST
Posted by Manoj Pungliya on 21 June 2021 04:18 PM | |
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6/22/2021 Please be aware, Reflexion Engineering will be conducting a required maintenance update Saturday, June 26th, 2021 during the time window of 10:00pm EST to June 27th, 2021 1:00am EST. During this maintenance window, there will be a 30 - 60 minute period of time where the Reflexion user portal will be inaccessible and all email being sent both inbound and outbound will be queued for delivery until service is restored. Affected components:-
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RESOLVED Advisory: Reflexion-Some AVG customers may be experiencing issues with inbound delivery of email
Posted by Carolyn Peters on 03 May 2021 08:21 AM | |
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Update: 5/3 8:15 am RESOLVED All email delivery queues have been drained. Inbound email is now working as expected. Reflexion Previous We are aware that some AVG customers may be experiencing issues with inbound delivery of email. Our Engineering teams have identified the issue and are actively working to have it resolved as soon as Read more » | |
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RESOLVED Reflexion: Some Customers may experience non delivery of their outbound email
Posted by Carolyn Peters on 20 April 2021 03:12 PM | |
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RESOLVED 4/20 4:00 pm EDT Reflexion Support Previous Update: 04/20 3:30 pm EDT All outbound delivery of emails have been restored. Currently, Some outbound encrypted emails may have delays for the next 30 minutes. Previous 04/20 2:45 AM EDT We are aware that some customers may be experiencing non-delivery of their outbound email. Our Engineering teams have identified the issue and are actively working to have it resolved as soon as possible. Reflexion Read more » | |
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(RESOLVED) Zix access to reflexion encryption portal Unavailable
Posted by Carolyn Peters on 26 January 2021 03:19 PM | |
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RESOLVED
Previous Posting:
Due to unplanned maintenance, today by our service provider, Zix access to the Reflexion Encryption portal is currently not available.
We apologize for the inconvenience this will cause and we are working with Zix to ensure that they return access to this service as soon as possible.
We will update this page with more information as we receive it.
Thank You
Reflexion
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The Reflexion ticket portal will be unavailable due to maintenance from 2am to 5am EDT, Friday Jan 29, 2021.
Posted by Carolyn Peters on 22 January 2021 04:22 PM | |
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The Reflexion ticketing portal will be unavailable due to maintenance on Friday January 29, 2021 between 2:00am – 5:00am Eastern Time During this time, you will still be able to use the Sophos Support Portal or by calling our Support # at (781) 569-6666, Option 2. We apologize for the inconvenience. Thank you - Reflexion Support Read more » | |