Greetings Reflexion Partners –

We will be upgrading our Sophos AV engine to implement more aggressive context-specific heuristics (called CXMail), which is built and maintained by SophosLabs. The CXMail family of detection strategies is purposefully designed to stop threats like ransomware that are predominately distributed using email.

CXMail is designed to be highly effective against zero-day malware attacks that are spread via emails. The technology applies stricter rules aimed at active content that is delivered in email attachments and proactively identifies polymorphic malicious documents and executables. The higher detection rate of CXMail is achieved by identifying strongly suspicious content that is not regularly associated with email communication.

As a reminder, we will also be upgrading the Reflexion Content Filtering Engines on Friday, November 18th.  

Both of these changes will be transparent.

As always, please reach out to support@reflexion.net or login to https://tickets.reflexion.net if you have any questions.

Best,
Scott

We will be releasing a new version of Reflexion Total Control (RTC version 8.10.0) on Friday October 7th starting at 10 pm EDT. The process should take no more than 3 hours. Customers may experience a 20 minute delay during this time.

RTC 8.10.0 update includes:

1)            Fixes the issue where a new API session would invalidate an older session.

2)            Enterprise Administrators will now be allowed to access and modify their enterprises encryption settings.

3)            Apache Tomcat will be updated

Hello,

We wanted to bring to your attention that our Data Center Operations Team will be performing a maintenance upgrade to our Reflexion infrastructure starting at 10:00 PM Eastern Time Friday, August 12, 2016.  During this upgrade users may experience some delays to email delivery.  We don’t expect the maintenance window or any email delays to exceed beyond 2 hours. 

Regards,

Sophos Support

Reflexion Partners:

On Friday, March 25th at 11:30 PM EST, we will release Reflexion Total Control, v7.90.0.

The primary features included in this version are:

1. LDAP 2.0 integration (Early Access) - This new, agent-based LDAP integration introduces a significantly higher level of functionality, flexibility and reliability in the synchronization of users.  While not generally available yet, customers can register for a preview here.  If you are invited to join the Early Access Program, you will be contacted by Reflexion Support to help you enable it for your account(s).
2. Connectwise 2.0 integration - This new API integration delivers your spam stats and billing information via Connectwise's RESTful API's.
3. Miscellaneous bug fixes

Please let us know if you have any questions, and as always, thank you for your support!

Best,
The Reflexion Product Team

Partners,

The Reflexion Operations Team will be performing routine maintenance on the RADAR servers tonight, 2/12/16 starting 11 PM EST.  This maintenance will begin at 11 EST and last approximately 2 hours.  

SOME RADAR customers may experience brief intermittent outages of that service as the maintenance progresses.  

Additionally, Reflexion's user interface will not be updated during this timeframe; all updates will be posted upon completion of the maintenance.

Thank you.